Returning an item to us is simple and efficient.

Due to the obvious health and hygiene implications with adult goods we have to be careful with what we can accept as a legitimate return. For the goods to be returned if they are not broken the following terms have to be met.

1. The goods must be unused.

2. The goods must be in their original condition & packaging.

3. Goods that are not heat sealed in the box are non refundable and non exchangeable.

4. Items supplied in sealed packaging that have been opened are non refundable and non exchangeable.

5. The goods must be received back within 14 days from the day you received your order.

6. Lingerie and items of clothing are non refundable and non exchangeable.

7. Videos and magazines are non refundable and non exchangeable.

If we suspect that the goods have been used or any of the above conditions are not met then we reserve the right to return the goods.

Our return address is:

AdultShops.co.uk
PO BOX 228
Hitchin
Herts
SG4 0WW